Sodashi ships products globally.

Australia

Sodashi agrees to dispatch the product(s) ordered within ten (10) days from the payment receipt date. However, in most cases, your order will be shipped within three (3) working days. Sodashi will send a notification to you by email when your order is dispatched.

  • Sodashi offers FREE standard shipping on all orders over $99.00AUD
  • For orders under $99.00 AUD a flat shipping rate of $20.00AUD applies.

If your parcel is dispatched by standard parcel post, you should expect your parcel within 2-7 business days. If your parcel does not arrive within this timeframe, please contact us at info@sodashi.com and we will track it for you. Australia Post will deliver straight to your door, however, if undelivered a calling card will be placed in your letterbox to notify you that your parcel is ready to collect at your nearest post office.

In the case that you would prefer us to dispatch your order via Express Post, we will offer you this option on our website. Pricing to dispatch via Express Post will differ depending on the weight of the items you buy and the address to which we are dispatching your purchase and can be calculated using our Express Post calculator at checkout. If you do not select the Express Post option on our website, your parcel will be dispatched via parcel post by default. If your parcel is dispatched via Express Post, you should receive your parcel within 2-4 business days after dispatch.

Sodashi are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters or delivery company strikes, etc.

A shipping cost will be applicable to all items on www.sodashi.com, excepting e-Gift Cards, which are dispatched automatically by email.

USA & Rest of the World

  • Sodashi offers FREE standard shipping on all orders over $99.00AUD
  • For orders under $99.00AUD, a flat shipping rate of $20.00AUD applies

You should expect to receive your order within 3-10 business days of dispatch, however certain destinations may take longer. If your parcel does not arrive within this timeframe, please contact us at info@sodashi.com and we will track it for you.

In the case that you would prefer us to dispatch your order via Express Post, we will offer you this option on our website. Pricing to dispatch via Express Post will differ depending on the weight of the items you buy and the address to which we are dispatching your purchase and can be calculated using our Express Post calculator at checkout. If you do not select the Express Post option on our website, your parcel will be dispatched via parcel post by default. If your parcel is dispatched via Express Post, you should receive your parcel within 3-7 business days after dispatch.

A shipping cost will be applicable to all items on www.sodashi.com, excepting e-Gift Cards, which are dispatched automatically by email.

When international orders reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Sodashi takes no responsibility for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs office for further information regarding taxes and duties. Sodashi are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters, missed delivery or delivery company strikes, etc.

 

Sodashi Guarantee

If you are not completely satisfied with your Sodashi product please contact us on +61 8 9336 6837 or at info@sodashi.com. If we are unable to resolve the problem, we will be happy to offer a replacement or exchange providing the product has not been used.

 

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